Shipping policy
Shipping Policy
We are committed to delivering your premium fashion selections in a timely and transparent manner. Below is an outline of our fulfillment timeline, all measured in business days (Monday through Friday, excluding weekends and public holidays).
Order Processing Time
Once your order is placed, our team will prepare it for shipment within 1 to 2 business days. Please note that orders placed after 2 PM GMT or on weekends will begin processing the next business day.
Fulfillment Duration
Your order will be packed and handed over to our shipping partner within 24 to 48 business hours after processing is complete.
Shipping Duration
After fulfillment, delivery typically takes between 7 to 14 business days, depending on your location and the selected shipping method. You will receive a tracking notification as soon as your order is dispatched.
Important Notes
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These timelines are estimates and may occasionally be affected by factors outside of our control, such as customs clearance or carrier delays.
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For express shipping options or more specific delivery estimates, please refer to our checkout page or contact our customer service team.
We appreciate your trust in us and strive to make your shopping experience seamless from start to finish.
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